You can hide the welcome message of your chatbot widget on mobile devices using some additional code.
This is how a welcome message looks.
Additional Code
This piece of code must be added just below the code snippet of the chatbot.
<script>
var isMobile = function() {
return (navigator.userAgent.match(/Android/i) || navigator.userAgent.match(/BlackBerry/i) || navigator.userAgent.match(/iPhone|iPad|iPod/i) || navigator.userAgent.match(/Opera Mini/i) || navigator.userAgent.match(/IEMobile/i) || navigator.userAgent.match(/WPDesktop/i));
};
var collectchat = window.collectchat || {};
collectchat.ready = function() {
if(isMobile()) {
collectchat.config({
welcomeMessage: -1,
});
}
}
</script>
Please add the above code inside collectchat.ready function if you already have one in your page.
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