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Dynamically link to other tools from the Inbox

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Dynamically link to other tools from the Inbox

Subtitle Dynamically link to other tools from the Inbox

When chatting with a customer in the Inbox, you can use Quick Links to easily check their details in a database, billing system or another tool you use. Quick Links lets you get there in a single click, and it’s easy to create links.
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You can even add links to searches in other tools, or on public sites like LinkedIn: https://www.linkedin.com/search/results/people/?keywords={name}

Adding Quick Links to your conversation details

To get started, click on ‘Customize’ in the top right corner of your inbox:


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